Privacy Policy | Tri Pros Remodeling

1. Who We Are

Tri Pros Remodeling (“we,” “us,” or “our”) operates the website triprosremodeling.com and related services. We are a residential construction and remodeling company based in Southern California.

2. Information We Collect

We may collect the following types of information:

Contact information — name, email address, phone number, and home address provided when you request an estimate, schedule a meeting, or contact us.
Property information — details about your home (age, square footage, scope of desired work) shared during consultations.
Account data — email and authentication information when you sign in via Google OAuth.
Usage data — pages visited, time on site, browser type, and device information collected automatically through cookies and analytics.
Communications — messages, emails, and call recordings when you interact with our team.

3. How We Use Your Information

To provide estimates, proposals, and project services you request.
To schedule and manage in-home consultations.
To communicate with you about your project or inquiry.
To send transactional emails (e.g., proposal links, e-signatures).
To improve our website, services, and customer experience.
To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers — trusted third parties that help us operate (e.g., email delivery, e-signature, cloud hosting, analytics).
Legal requirements — when required by law, court order, or governmental request.
Business transfers — in connection with a merger, acquisition, or sale of assets.

5. Cookies & Tracking

We use cookies and similar technologies to analyze site traffic and improve your experience. You can control cookies through your browser settings. Disabling cookies may limit some site functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Opt out of marketing communications.
If you are a California resident, exercise rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information.

9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Tri Pros Remodeling
Email: oliver@triprosremodeling.com
Website: triprosremodeling.com